Our Enterprise Clients Include
Find Out More About Our Enterprise Solution
Our Enterprise Account offers your business comprehensive support, including a dedicated and on-boarding team to help you get started and running smoothly, whilst using your new Mblox account. You’ll have an assigned Technical Account Manager to work with you and your Engineering or Development teams, and 24/7 email and telephone support. Plus, you have the security of a Service Level Agreement and contract to ensure our partnership serves you exactly as you need.
Service Level Agreement
Support tickets have a guaranteed response time of 4 hours. You may upgrade to our Strategic Support Package for a 45 minute response time.
Customized Routing Configuration
With over 100 established direct connections and 4 routing classes, you can be sure we have a routing configuration to meet your needs.
Our on-boarding Team will ensure your account is set-up and ready for sending, including helping with your contract or SLA and providing you with any essential connection information.
Dedicated Technical Account Management
Whether it’s to help you set up your new account, or working with your Engineering team, your dedicated Technical Account Manager will be on hand to help.