Government / Public Sector

Driven to more open and more efficient communication with constituents, governments and public sector organizations all over the world are finding that mobile technology can help.

Mobile messaging helps improve not only the effectiveness of services that public servants are entrusted with administering, but also awareness of local and national issues among citizens.

Some of the most popular services include:

• Reminders - reminding citizens of medical, unemployment, and other kinds of appointments; payment reminders (e.g. public parking, taxes etc)
• School communications - sending parent updates from schools;
• Staff management - augmenting police and fire department inter-staff communications;
• Opinion polling and research - engage citizens more readily in the political process

The benefits of mobile messaging in this market are impressive. For example, cost control and value received are of primary importance when public funds are being spent, and no other communications channels beat mobile messaging in this regard. Other benefits include:

• Audiences that are more easily engaged on political issues, thanks to the high penetration of mobile phones
• Staff-and public-who are less frustrated, thanks to fewer appointments being missed and less time wasted
• Reduced communications costs, thanks to the speed and targeted nature of mobile messaging

mBlox works closely with mobile service providers that specifically target the public sector industry enabling market-leading services tailored to individual needs.