These resources, phone numbers and form are NOT for people who have questions about “mBlox” appearing on their phone bill. If you have questions about your phone bill, please click here.
Login here to access the knowledge base of articles around SMS messaging campaign management and logistics as well as to enter and manage tickets with our support team. Speak with your account manager to get access.
For clients in the Americas, mBlox's Order Procurement Tool (mOPT) provides an online portal which walks you through the step-by-step process for creation, approval, provisioning and certification of your premium and standard rate programs. With the help of mOPT, you can be up and running in the fastest time possible. What's more, you will have full visibility into the status of your order at the click of a mouse. Online ordering is currently available for US programs.
Join the mBlox Engage Online Community to review and share ideas, best practices, use cases and more with other marketers and developers who are leveraging push notifications and rich push message campaigns to their mobile app users.
You can also call client support at the following numbers:
EMEA Client Support
24x7 Premier Support: +44 208 432 1248
Essential Support: +44 208 432 1285
US/Americas Client Support
24x7 Premier Support: +1 408 617 3789/+1 800 840 4641
Essential Support: +1 408 617 3700
APAC Client Support
+65 6248 5915